Free delivery on all UK mainland orders
Standard 2 – 3 Day Delivery: Free
- Hermes are our carrier of choice and our standard service is 48 hours. You will receive notification of your order being despatched and you can track your order at the link below.
- Three delivery attempts are made before your parcel is returned to us. A card will be left after each unsuccessful attempt, with instructions on how to get your parcel.
- We also offer a next day service. To qualify your order must be placed on or before 12pm, an additional payment on checkout will secure this service.
- Currently we do not despatch over weekends, so orders placed on Friday will not be with you until at least Monday. However, occasionally Hermes will deliver over the weekend, but they are not obliged to do so.
You can track your order here https://www.myhermes.co.uk/.
Friendly UK customer support
- You can contact us via contact us form here.
- You can also email us at firstname.lastname@example.org or telephone 01924 792666.
- We aim to respond to emails within 4 hours during working hours. These are 9 am to 3pm Monday to Friday also during which Customer Service will answer you call.
Made in The UK
Most products manufactured in the UK
Made in the U.K.
- Over 95% of our products are manufactured here in the UK by the leading European manufacturer of filled bedding products.
- They are tested to comply with all the appropriate UK standards and have all been developed by sleep experts to ensure they are fit for purpose.
We protect your data
- We value your custom and protect your data. We will not sell your data to outside companies and we will only email you if we have your permission to do so.